Reference

suster500 Privacy Policy for Your Account

suster500 Privacy Policy explains what we collect when you open an account, verify your phone, enter the lobby from a mobile browser, or use DANA and QRIS.

Account clarityWallet recordsCookie choicesPolicy requests
suster500 suster500 Privacy Policy for Your Account
PRIVATE HELP ROUTES

Get Privacy Help Through Your Account

Privacy questions should reach us through the support route attached to your account, because that lets us verify the request before discussing personal data. Include the phone number linked to the account, the relevant date, and whether your question concerns a login record, cookie choice, or wallet reference. We answer with the next step rather than sending private details to an unverified contact.

Team online

Account request

Open account support after login and choose the privacy subject. We may ask for phone verification before confirming personal data, changing an account detail, or discussing a DANA, OVO, GoPay, or QRIS record.

Wallet question

For a payment record, provide the displayed reference and date from the cashier path. We use those details to locate the transaction without asking you to send a wallet password or private security code.

Device request

If a mobile browser keeps an old session or cookie choice, tell us the device type and browser path. We can explain the stored session data and the account step needed to refresh access.

DATA HANDLING DETAILS

What We Do With Your Data

We separate account operation from policy requests so your details are handled for a stated reason. Phone verification helps protect login access; transaction references support wallet matching; cookies help remember session and…

Account data

We may hold your phone number, verification status, login events, and account settings. These details help us confirm that the person asking about the account is connected to the correct account record.

Payment details

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity is represented through references, amounts, status, and timestamps. We use this trail to reconcile wallet actions without storing your wallet password.

Cookies

Cookies can remember a session, language choice, and selected preferences on your browser. You can clear them through browser settings, although removing session cookies may require you to verify your account again.

Device signals

A mobile or desktop browser may share device type, browser details, connection data, and security events. We use these signals to identify unusual login patterns and protect account access.

Retention

We retain personal data for the period needed to operate the account, resolve a payment question, investigate security activity, or meet a legal duty. After that, we remove or separate it where applicable.

Your requests

You can ask for access, correction, deletion where applicable, or an explanation of processing through account support. We verify the request first and may explain when local law requires a record to remain.

Privacy Policy Questions About suster500

These Privacy Policy answers address the account, device, cookie, and wallet questions we hear most often from people in Indonesia. If your situation is different, use the signed-in support path and include the specific record or account step involved.

It covers account details, phone verification, login events, device signals, cookies, payment references, retention, and requests for access or correction. It applies where local law permits and access depends on local law.

We use your phone number to create the account record, complete phone verification, protect login access, and connect a privacy request to the correct account. We do not need your wallet password for this step.

Yes. The Privacy Policy covers references, status details, timestamps, and related account records created when you use DANA, QRIS, OVO, GoPay, bank transfer, or a virtual account.

You can request access through account support after login. Include your linked phone number and the record you want clarified; we verify your identity before describing personal data or account activity.

Cookies can keep your session and preferences available when you return from a mobile browser. Clearing them may sign you out, remove saved choices, and require phone verification during the next account access.

Send the request through the signed-in privacy support route, naming the field or record involved. We check the account connection, then explain whether correction or deletion is available under local law.

We keep records for account operation, security checks, payment reconciliation, dispute handling, or legal duties. When the stated need ends, we remove or separate the data where applicable under local law.