How Our Policy Covers Wallet Records
Our Privacy Policy starts with the details needed to create and protect your account: your phone number, verification result, login activity, and selected account settings. When you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, we retain transaction references and status details so
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we can match a wallet action to your account and resolve a cashier question. Device type, browser version, approximate connection data, and cookie choices may also be recorded to keep the account session working. We use this material for account access, payment reconciliation, fraud checks, support
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replies, and legal duties where local law permits. You can contact us through the account support route to ask what we hold, request a correction, or ask about deletion where applicable. Access depends on local law, and Jakarta account activity follows the same stated policy path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.